Brian Cole, Ph.D.

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Improving Shutdown, Cleanup, and Startup Performance in Turnarounds

By Brian Cole, Ph.D. posted in Operational Excellence, Turnaround/Shutdown, Safety

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While most turnaround work happens during execution, the shutdown, cleanup, and startup (SCS) phases can make or break overall safety and performance. These phases are often underestimated, yet they hold significant potential to reduce duration, control costs, and improve operational outcomes.

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Is Your Turnaround Team Meeting Driving the Results You Need?

By Brian Cole, Ph.D. posted in Behavior, Turnaround/Shutdown, Alignment, Performance Improvement

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For every turnaround, you’ll likely form a turnaround team to lead planning, scheduling, execution, and post-event review. This team typically includes multiple organizational functions, meets frequently, and plays a critical role in the turnaround’s success.

 

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Why Contractor Liaisons Are the Linchpin of Turnaround Success

By Brian Cole, Ph.D. posted in Behavior, Leadership, Operational Excellence, Strategy Execution, Manufacturing

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In today’s high-stakes turnaround environment, contractor performance isn’t just a line item—it’s a strategic lever.

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Reducing Late Scope in Turnarounds: Five Leadership Moves That Work

By Brian Cole, Ph.D.

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Despite months of planning, late scope kept creeping in. Jobs that should’ve been identified early were surfacing late in the planning process—driving up costs, compressing schedules, and increasing safety risks.

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What’s The First Step to Turnaround Success? Building the Team That Leads It.

By Brian Cole, Ph.D. posted in Behavior, Turnaround/Shutdown, Alignment, Performance Improvement

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They weren't alone. The organization had invested millions in a major turnaround—only to watch progress stall as departments pulled in different directions. The strategy was sound. The execution? Fragmented.

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From Lean to Lost: Why Cutting Costs Is Costing Businesses More

By Brian Cole, Ph.D. posted in Operational Excellence, Strategy Execution, Call Centers, Leadership Development

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“Do more with less.”

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Leadership Behaviors that Drive High-Performance in a Hybrid Workplace

By Brian Cole, Ph.D. posted in Leadership, Team Culture, Leading Remote Teams, Managing Remotely

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Hybrid work continues to impact employees’ preferences, but how does it impact their leaders? 

In 2021, the World Trend Index reported that 73% of employees wanted flexible remote work options. The latest insights from Gallup show the number dipping only slightly to 60% today. Remote-capable employees are getting what they want, as most are working in a hybrid or exclusively remote arrangement. But are leaders getting what they need to provide support and get results? 

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How Employee Experience Drives Hybrid Workforce Excellence

By Brian Cole, Ph.D. posted in Leadership, Team Culture, Communicating with Teams, Leading Remote Teams, Managing Remotely, Hybrid Work Environment, Trust, Employee Experience

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Can you still create a compelling employee experience (EX) when you don’t get to see your employees in person?

Welcome to the great EX-hybrid challenge. EX is the sum total of all the interactions employees have with people, processes, technologies, and their physical working environment. These are the elements necessary to promote engagement and productivity, and retention.  

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A Perfect Fit: June and Men's Health

By Brian Cole, Ph.D. posted in Team Culture, Culture

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June is National Men's Health Month and a call to prioritize men's mental and physical well-being, the bedrock for success in all aspects of life. Leaders know that our health lays the foundation for our career achievements, team relationships, and overall resilience. However, one piece of men's health puzzle is often missing in our conversations. 

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4 Metrics Critical to Measuring Success of a Hybrid Work Environment

By Brian Cole, Ph.D. posted in Return To Office (RTO), Hybrid Work Environment

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As we start thinking about a sustainable hybrid workforce model, it’s important to also consider how we’ll know that hybrid models get the benefits we need in terms of employee engagement and business results. That means leaders can’t forget to measure progress and impact.

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