Brian Cole, Ph.D.

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4 Metrics Critical to Measuring Success of a Hybrid Work Environment

By Brian Cole, Ph.D. posted in Return To Office (RTO), Hybrid Work Environment

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As we start thinking about a sustainable hybrid workforce model, it’s important to also consider how we’ll know that hybrid models get the benefits we need in terms of employee engagement and business results. That means leaders can’t forget to measure progress and impact.

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Proximity Bias: Recognize and Overcome Favoritism in a Hybrid Workplace

By Brian Cole, Ph.D. posted in Leadership, Hybrid Work Environment

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In an ever-shifting hybrid workplace, diversity and inclusion may be even more relevant as new biases develop. One that we’ve already seen manifest is Proximity Bias, when leaders unintentionally favor those working in the office compared to those working remotely. But where does this show up, how does it affect business, and how can you put a stop to such biases?

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Creating and Building Trust in a Hybrid Environment

By Brian Cole, Ph.D. posted in Hybrid Work Environment, Trust

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“Trust has to be earned and should only come after the passage of time.”                    –Arthur Ashe

Trust is fundamental in our daily interactions, but we don’t talk about it enough. We’re social animals, and the very foundations of society are built on trust. So it should be obvious why trust is critical to success in everything—including business.

According to The Trust Outlook[1], about 85% of people believe that a high-trust work environment helps them perform at their very best. Virtually all metrics improve when employees trust their employers and vice versa, and that is especially true in a hybrid working world.

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Leadership Behaviors that Drive High-Performance in a Hybrid Workplace

By Brian Cole, Ph.D. posted in Leading Remote Teams, Managing Remotely

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According to the 2021 Annual Report from the World Trend Index, 73% of employees want flexible remote work options to be maintained, even after the pandemic has passed us by. Furthermore, 66% of leaders have considered redesigning office spaces for hybrid work.

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When Leaders Provide Volunteering Opportunities, It Benefits Everyone

By Brian Cole, Ph.D. posted in Leadership, Team Building, Culture

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With businesses continuing to work from anywhere, companies are more focused on efforts to ensure their people are engaged, no matter where they may be working. These days, many people seek employment with organizations that have environments and cultures that support their personal values. In the US, April is National Volunteer Month, so there’s no time like the present to start thinking about how and why you should support volunteering efforts in your company.

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Motivating Your Teams When You Are in Different Locations

By Brian Cole, Ph.D. posted in Leadership, Leading Remote Teams, Managing Remotely

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When I coach leaders, I often discuss how to keep people motivated. But COVID-19 has added a twist: “How can I motivate my teams—both in-office and remotely?” How do you keep people motivated when you’re not in the same building?

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Improving Turnaround Shutdown, Cleanup, Startup Performance

By Brian Cole, Ph.D. posted in Turnaround/Shutdown

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Most turnaround work occurs during the execution phase—but key activities performed during the shutdown, cleanup, and startup phases (SCS) can make or break a turnaround’s success.

These portions of the turnaround should require a fraction of the time to complete, compared to total turnaround time. But poor planning and execution of blind lists, procedures, permits, or chemical cleaning work scope quickly lead to longer durations and higher cost.

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