How measuring the right behaviors unlocked extraordinary results without new equipment or processes
The Missing Variable in Operational Excellence: What a Mining Company's 157% Performance Jump Teaches Us
By ALULA posted in Behavior, Operational Excellence, Safety, Case Study
Consulting Isn’t Dying—It’s Entering Its Most Transformative Era Ever
By John Dale posted in Strategy Execution, Senior Leadership, Transformation
There’s been a lot of noise lately about the “death” of consulting, especially with the rise of artificial intelligence (AI). But as Luk Smeyers aptly put it, “Consulting is not dead. Stop the nonsense.” We couldn’t agree more.
Leadership Under Pressure: Why Fewer People Want to Lead Today
By Kim Huggins posted in Leadership, Burnout, Senior Leadership
And How Great Leaders Address It
The challenges of leadership have never been simple, but today’s environment is testing leaders in new and often chaotic ways. We’re no longer operating in a world where change is episodic. It’s constant, compounding, and unpredictable. A CEO I recently spoke with described it best: “It’s not just uncertainty anymore. It’s layers of uncertainty, and it doesn’t look like that is going to change any time soon, if ever.”
A Leader's Role in Improving Safety Performance
By Delores (Dee) Conway posted in Leadership, Safety
Audits tell us whether employees are following safety procedures, right? Not necessarily.
Audits don’t always tell the whole story. I’ve seen cases where well-trained employees looked good on the audit yet had a troubling number of incidents on the job.
I’ve seen situations where companies have an admirable history of safety practice yet still experience fatalities—and in one case, two-thirds of the deaths occurred in high-risk areas.
How is this happening when their audits looked so good?
Strategy Execution: The Four Questions Every Leader Must Answer
By ALULA posted in Leadership, Strategy Execution, Leader-Led Change
Here’s what keeps executives awake at night: You’ve got a brilliant strategy. Your board loves it. Your investors are excited. Your team is energized.
The Surprising Science Behind Employee Recognition—and Why It Often Fails
By Brian Crowley-Koch, Ph.D. posted in Behavior, Leadership, Culture, Employee Experience, Leadership Development, employee recognition
For anyone who has felt unappreciated at work, here’s a sobering statistic.
The One Thing Leaders Say Matters Most—And Invest in Least
By Krystyna Riley posted in Leadership, Culture, Organizational Transformation, Employee Experience
It is one of the oldest and most tragic truths of modern business: even though we know that people are the key to business success, we often fail to provide those people with what they need to succeed.
Ditch the Pom Poms: Change Spreads Through People, Not Pep Rallies
By Erin Thibault posted in Leadership, Change Management, Organizational Transformation
There’s always so much ‘enthusiasm’ at the start of change.
Empathy vs. Sympathy: The Leadership Difference That Drives Results
By Kim Huggins posted in Behavior, Leadership, Trust, Employee Experience, Performance Improvement
As a business leader, do your words and actions demonstrate that you really care about the people you lead?
The Parable of Ted Lasso: Leadership, Context, and the Limits of Optimism
By ALULA posted in Leadership, Team Culture, Performance Improvement
As many people know, Ted Lasso is a popular television series that follows the journey of an American college football coach who is unexpectedly hired to manage an English Premier League soccer team. The twist? Ted Lasso has no experience with soccer. The team’s owner hired him hoping he’ll fail—part of a scheme to get back at her ex-husband, who loved the club [1].
Conversation