A recent survey by Upwork Inc., one of the world’s biggest online freelance worker marketplaces, found that while 96% of C-Suite leaders said they expected AI to boost productivity, 77% of employees reported that AI had “added to their workload” and half said “they have no idea how to achieve the productivity gains their employers expect.”
We've all heard "use it or lose it" when it comes to physical fitness, but did you know your brain follows the same principle? Just as you train your muscles, you can train your brain.
In today's fast-paced business environment, organizational resilience isn't just a buzzword—it's a key driver of success. Consider this: companies with high organizational resilience outperform their peers by an average of 30% in long-term shareholder returns.
Welcome to the club, fellow leaders. We've all been there, and let's face it—burnout is a real B.
Tom knows that leadership isn't about following a script. Instead, effective leaders must be able to adapt, innovate, and empower their teams to succeed.
It's enough to make your head spin. With all the demands on your time, it can be tempting to skip over those daily check-ins with your team. But trust us, that would be a costly mistake.
That was the question being asked by executives at TD Bank’s Retail Card Services, who oversee the call centers through their Merchant Solutions and Customer Service operation.
Beyond their job titles and performance metrics, what's the underlying story? The answer might surprise you.
In 2021, the World Trend Index reported that 73% of employees wanted flexible remote work options. The latest insights from Gallup show the number dipping only slightly to 60% today. Remote-capable employees are getting what they want, as most are working in a hybrid or exclusively remote arrangement. But are leaders getting what they need to provide support and get results?
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