This past summer brought us a compelling New York Times report about a leading chip manufacturer's challenges in Arizona - a story that continues to resonate because it touches on fundamental truths about leadership, culture, and organizational transformation.
EX is perhaps the single most important thing an employer can do to improve engagement, productivity, and retention.
A major player in the technology sector, this company was facing a restructuring triggered by an acquisition. From the moment the deal was announced, employees knew layoffs were likely.
Welcome to the great EX-hybrid challenge. EX is the sum total of all the interactions employees have with people, processes, technologies, and their physical working environment. These are the elements necessary to promote engagement and productivity, and retention.
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