Imagine this scenario: You've just implemented comprehensive productivity metrics across your operation. Every department now has clear, measurable targets. Keystrokes per hour, cases handled, delivery times—everything is being tracked with precision.
When Productivity Measures Backfire: How a Food Distributor Cut Costs 23% by Measuring What Actually Matters
By ALULA posted in Behavior, Operational Excellence, Alignment, Case Study, Performance Improvement
The Missing Variable in Operational Excellence: What a Mining Company's 157% Performance Jump Teaches Us
By ALULA posted in Behavior, Operational Excellence, Safety, Case Study
How measuring the right behaviors unlocked extraordinary results without new equipment or processes
The Surprising Science Behind Employee Recognition—and Why It Often Fails
By Brian Crowley-Koch, Ph.D. posted in Behavior, Leadership, Culture, Employee Experience, Leadership Development, employee recognition
For anyone who has felt unappreciated at work, here’s a sobering statistic.
Empathy vs. Sympathy: The Leadership Difference That Drives Results
By Kim Huggins posted in Behavior, Leadership, Trust, Employee Experience, Performance Improvement
As a business leader, do your words and actions demonstrate that you really care about the people you lead?
Snakes, Haters, and Derailers: How to Spot Resistance in Your Senior Leadership Team
By Delores (Dee) Conway posted in Behavior, Leadership, Change, Transformation
Can you spot resistance in your senior leadership team?
Case Study: The $500 Million Human Element
By ALULA posted in Behavior, Leadership, Operational Excellence, Team Culture, Culture, Coaching, Case Study, Manufacturing, Lifesciences, Performance Improvement
When Process Meets Behavior
Hey, leader, do you want feedback from others? Act like it!
By John Dale posted in Behavior, Leadership, Leadership Development
I paused at the door of my manager’s office, knocked gently, and then asked the question.
Feedback: Your Leadership Super Power and Game Changer
By John Dale posted in Behavior, Leadership, Senior Leadership
What is the biggest difference between Formula 1 drivers and business leaders?
Why Your Brain Is Sabotaging Your Success (And How to Outsmart It)
First in a three-part series on the power of prompts
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