When Productivity Measures Backfire: How a Food Distributor Cut Costs 23% by Measuring What Actually Matters

By ALULA posted in Behavior, Operational Excellence, Alignment, Case Study, Performance Improvement

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Imagine this scenario: You've just implemented comprehensive productivity metrics across your operation. Every department now has clear, measurable targets. Keystrokes per hour, cases handled, delivery times—everything is being tracked with precision.

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The Missing Variable in Operational Excellence: What a Mining Company's 157% Performance Jump Teaches Us

By ALULA posted in Behavior, Operational Excellence, Safety, Case Study

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How measuring the right behaviors unlocked extraordinary results without new equipment or processes

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The Surprising Science Behind Employee Recognition—and Why It Often Fails

By Brian Crowley-Koch, Ph.D. posted in Behavior, Leadership, Culture, Employee Experience, Leadership Development, employee recognition

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For anyone who has felt unappreciated at work, here’s a sobering statistic.

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Empathy vs. Sympathy: The Leadership Difference That Drives Results

By Kim Huggins posted in Behavior, Leadership, Trust, Employee Experience, Performance Improvement

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As a business leader, do your words and actions demonstrate that you really care about the people you lead?

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Snakes, Haters, and Derailers: How to Spot Resistance in Your Senior Leadership Team

By Delores (Dee) Conway posted in Behavior, Leadership, Change, Transformation

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Can you spot resistance in your senior leadership team?

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Case Study: The $500 Million Human Element

By ALULA posted in Behavior, Leadership, Operational Excellence, Team Culture, Culture, Coaching, Case Study, Manufacturing, Lifesciences, Performance Improvement

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When Process Meets Behavior

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Hey, leader, do you want feedback from others? Act like it!

By John Dale posted in Behavior, Leadership, Leadership Development

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I paused at the door of my manager’s office, knocked gently, and then asked the question.

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Feedback: Your Leadership Super Power and Game Changer

By John Dale posted in Behavior, Leadership, Senior Leadership

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What is the biggest difference between Formula 1 drivers and business leaders?

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Why Your Brain Is Sabotaging Your Success (And How to Outsmart It)

By ALULA posted in Behavior, Change, Prompt

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First in a three-part series on the power of prompts

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Your Brain on Prompts: The Science of Smooth Sailing

By ALULA posted in Behavior, Change, Prompt

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Second in our series on outsmarting your own brain

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