Improving Shutdown, Cleanup, and Startup Performance in Turnarounds

By Brian Cole, Ph.D. posted in Operational Excellence, Turnaround/Shutdown, Safety

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While most turnaround work happens during execution, the shutdown, cleanup, and startup (SCS) phases can make or break overall safety and performance. These phases are often underestimated, yet they hold significant potential to reduce duration, control costs, and improve operational outcomes.

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Why Contractor Liaisons Are the Linchpin of Turnaround Success

By Brian Cole, Ph.D. posted in Behavior, Leadership, Operational Excellence, Strategy Execution, Manufacturing

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In today’s high-stakes turnaround environment, contractor performance isn’t just a line item—it’s a strategic lever.

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When Productivity Measures Backfire: How a Food Distributor Cut Costs 23% by Measuring What Actually Matters

By ALULA posted in Behavior, Operational Excellence, Alignment, Case Study, Performance Improvement

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Imagine this scenario: You've just implemented comprehensive productivity metrics across your operation. Every department now has clear, measurable targets. Keystrokes per hour, cases handled, delivery times—everything is being tracked with precision.

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The Missing Variable in Operational Excellence: What a Mining Company's 157% Performance Jump Teaches Us

By ALULA posted in Behavior, Operational Excellence, Safety, Case Study

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How measuring the right behaviors unlocked extraordinary results without new equipment or processes

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From Lean to Lost: Why Cutting Costs Is Costing Businesses More

By Brian Cole, Ph.D. posted in Operational Excellence, Strategy Execution, Call Centers, Leadership Development

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“Do more with less.”

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Case Study: The $500 Million Human Element

By ALULA posted in Behavior, Leadership, Operational Excellence, Team Culture, Culture, Coaching, Case Study, Manufacturing, Lifesciences, Performance Improvement

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When Process Meets Behavior

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Twelve Leadership Practices to Help Others Excel

By ALULA posted in Leadership, Operational Excellence

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Leadership is all about helping others to excel. As a leader, how do you achieve that?

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Looking Back Provides Understanding for Moving Forward

By ALULA posted in Leadership, Operational Excellence

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In 1982, W. Edwards Deming published his 14 Points of Management and described what he called the System of Profound Knowledge. His ideas and writings continue to revolutionize manufacturing and organizational excellence by influencing innovators, thought leaders, and organizational teams throughout the world.

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Two Factors that Make or Break Organizational Transformations

By Danielle Hochstein, Ph.D. posted in Leadership, Operational Excellence, Digital Transformation, Organizational Transformation, Change

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The cost of a failed transformation to a company can be astronomical.  Not just in invested resources, but in man hours and opportunities lost. Why then do so many company transformations fail?

Danielle Geissler, Ph.D., shares two of the most important things that can make or break your transformation.

In this two-minute video learn what can most often get in your way, as well as why leaders are in the best position to create and sustain an environment for successful transformation.

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Strategy Execution: Three Common Pitfalls, One Big Takeaway

By Danielle Hochstein, Ph.D. posted in Leadership, Operational Excellence, Strategy Execution

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Here you are: tasked to design and implement a foolproof strategy that will elevate your organization to the next level. It’s likely that you’ll build your strategy around some variation of the following goals:

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