Want to know the single biggest factor in creating an exceptional employee experience (EX)? Look no further than your leaders. As we wrap up 2024, the data is crystal clear: managers account for 70% of the variance in employee engagement scores across all business units. That's not just a number – it's a wake-up call for organizations wanting to boost retention and performance in 2025.
EX is the sum total of all interactions employees have with people, processes, technologies, and their physical working environment.
Done properly, a mature and effective EX can boost engagement and productivity, as well as cut down on costly attrition.
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