In 2021, the World Trend Index reported that 73% of employees wanted flexible remote work options. The latest insights from Gallup show the number dipping only slightly to 60% today. Remote-capable employees are getting what they want, as most are working in a hybrid or exclusively remote arrangement. But are leaders getting what they need to provide support and get results?
If you're struggling to remember, you're not alone. In a world of endless emails and back-to-back video calls, truly effective leadership communication has become a rare skill. It's not about how many words you say, but how deeply they resonate. It's about turning strategy into action, and hesitation into momentum.
You remember the old spaghetti test. Throw a strand at the wall and if it sticks, it's done. Unfortunately, some leaders approach organizational change with the same haphazard method.
Your palms are sweaty, your mind racing. How you talk to yourself in that moment can dramatically impact the outcome. Research shows that the words we use internally can influence everything from decision-making to stress levels.
EX is perhaps the single most important thing an employer can do to improve engagement, productivity, and retention.
A major player in the technology sector, this company was facing a restructuring triggered by an acquisition. From the moment the deal was announced, employees knew layoffs were likely.
Earlier this year, I had the pleasure of giving an invited talk at the Organizational Behavior Management (OBM) Network Conference in Houston, TX. I knew it would be a great opportunity to engage with OBM professionals and researchers on a challenge that everyone shares right now: facing the inevitability of change, particularly career change.
Since our Pride Month series is all about prompting more open conversations about LGBTQIA+ allyship, I took the opportunity to interview my colleague Brian Cole about his allyship journey. Not only is Brian my colleague, but he is also my dad, so it was powerful to address how features of allyship show up across our shared work, home, and social spaces. Together, we talked about defining allyship, getting better at it, and responding to misconceptions about the LGBTQIA+ community.
Welcome to the great EX-hybrid challenge. EX is the sum total of all the interactions employees have with people, processes, technologies, and their physical working environment. These are the elements necessary to promote engagement and productivity, and retention.
Done properly, a mature and effective EX can boost engagement and productivity, as well as cut down on costly attrition.
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