Once you’ve reached the go-live stage of a big transition project, you’ll be greeted with both good news and bad news.

Let’s be clear—we’re not a coaching company. For us, coaching is a strategic tool, not the ultimate goal.

Imagine this scenario: You've just implemented comprehensive productivity metrics across your operation. Every department now has clear, measurable targets. Keystrokes per hour, cases handled, delivery times—everything is being tracked with precision.

How measuring the right behaviors unlocked extraordinary results without new equipment or processes

There’s been a lot of noise lately about the “death” of consulting, especially with the rise of artificial intelligence (AI). But as Luk Smeyers aptly put it, “Consulting is not dead. Stop the nonsense.” We couldn’t agree more.

And How Great Leaders Address It 

The challenges of leadership have never been simple, but today’s environment is testing leaders in new and often chaotic ways. We’re no longer operating in a world where change is episodic. It’s constant, compounding, and unpredictable. A CEO I recently spoke with described it best: “It’s not just uncertainty anymore. It’s layers of uncertainty, and it doesn’t look like that is going to change any time soon, if ever.”

Audits tell us whether employees are following safety procedures, right? Not necessarily.

Audits don’t always tell the whole story. I’ve seen cases where well-trained employees looked good on the audit yet had a troubling number of incidents on the job.

I’ve seen situations where companies have an admirable history of safety practice yet still experience fatalities—and in one case, two-thirds of the deaths occurred in high-risk areas.

How is this happening when their audits looked so good?

Here’s what keeps executives awake at night: You’ve got a brilliant strategy. Your board loves it. Your investors are excited. Your team is energized.

For anyone who has felt unappreciated at work, here’s a sobering statistic.

It is one of the oldest and most tragic truths of modern business: even though we know that people are the key to business success, we often fail to provide those people with what they need to succeed.