Ditch the Pom Poms: Change Spreads Through People, Not Pep Rallies

By Erin Thibault posted in Leadership, Change Management, Organizational Transformation

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There’s always so much ‘enthusiasm’ at the start of change.

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Empathy vs. Sympathy: The Leadership Difference That Drives Results

By Kim Huggins posted in Behavior, Leadership, Trust, Employee Experience, Performance Improvement

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As a business leader, do your words and actions demonstrate that you really care about the people you lead?

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The Parable of Ted Lasso: Leadership, Context, and the Limits of Optimism

By ALULA posted in Leadership, Team Culture, Performance Improvement

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As many people know, Ted Lasso is a popular television series that follows the journey of an American college football coach who is unexpectedly hired to manage an English Premier League soccer team. The twist? Ted Lasso has no experience with soccer. The team’s owner hired him hoping he’ll fail—part of a scheme to get back at her ex-husband, who loved the club [1].

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From Lean to Lost: Why Cutting Costs Is Costing Businesses More

By Brian Cole, Ph.D. posted in Operational Excellence, Strategy Execution, Call Centers, Leadership Development

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“Do more with less.”

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Snakes, Haters, and Derailers: How to Spot Resistance in Your Senior Leadership Team

By Delores (Dee) Conway posted in Behavior, Leadership, Change, Transformation

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Can you spot resistance in your senior leadership team?

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Case Study: The $500 Million Human Element

By ALULA posted in Behavior, Leadership, Operational Excellence, Team Culture, Culture, Coaching, Case Study, Manufacturing, Lifesciences, Performance Improvement

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When Process Meets Behavior

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Hey, leader, do you want feedback from others? Act like it!

By John Dale posted in Behavior, Leadership, Leadership Development

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I paused at the door of my manager’s office, knocked gently, and then asked the question.

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Feedback: Your Leadership Super Power and Game Changer

By John Dale posted in Behavior, Leadership, Senior Leadership

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What is the biggest difference between Formula 1 drivers and business leaders?

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Silo Syndrome: Overcoming the Mentality that Holds Companies Back

By Kim Huggins posted in Culture, Leader-Led Change, Senior Leadership

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When Phil Ensor first tried to warn the world about the perils of the silo mentality, he did not mince his words.

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“Uncertainty Fatigue”: The Invisible Force Draining Your Team’s Engagement and Productivity

By Danielle Hochstein, Ph.D. posted in Leadership, Organizational Transformation, AI, Wellbeing

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