For anyone who has felt unappreciated at work, here’s a sobering statistic.

It is one of the oldest and most tragic truths of modern business: even though we know that people are the key to business success, we often fail to provide those people with what they need to succeed.

When Process Meets Behavior

When Phil Ensor first tried to warn the world about the perils of the silo mentality, he did not mince his words.

As we reflect on the defining business stories of 2024, one particular story stands out as a powerful reminder of the complexities inherent in global expansion.

This past summer brought us a compelling New York Times report about a leading chip manufacturer's challenges in Arizona - a story that continues to resonate because it touches on fundamental truths about leadership, culture, and organizational transformation.

The Billion-Dollar Question 

In today's fast-paced business environment, organizational resilience isn't just a buzzword—it's a key driver of success. Consider this: companies with high organizational resilience outperform their peers by an average of 30% in long-term shareholder returns. 

Ever feel like you're running on empty? Like you've given 110% to everything and everyone, but somehow, it's still not enough?

Welcome to the club, fellow leaders. We've all been there, and let's face it—burnout is a real B. 

As a leader, your days are jam-packed —meetings, emails, putting out fires, rinse and repeat.  

It's enough to make your head spin. With all the demands on your time, it can be tempting to skip over those daily check-ins with your team. But trust us, that would be a costly mistake. 

How well do you really know your team?

Beyond their job titles and performance metrics, what's the underlying story? The answer might surprise you. 

Since our Pride Month series is all about prompting more open conversations about LGBTQIA+ allyship, I took the opportunity to interview my colleague Brian Cole about his allyship journey. Not only is Brian my colleague, but he is also my dad, so it was powerful to address how features of allyship show up across our shared work, home, and social spaces. Together, we talked about defining allyship, getting better at it, and responding to misconceptions about the LGBTQIA+ community.