Making Change Stick: Beyond the Spaghetti Test

August 2024 | By Delores (Dee) Conway

What does organizational change have to do with spaghetti? 

You remember the old spaghetti test. Throw a strand at the wall and if it sticks, it's done. Unfortunately, some leaders approach organizational change with the same haphazard method. 

Make change stick

They initiate change, sponsor it, form teams, and maybe bring in consultants. Then, they toss their ideas at the organization and hope they stick. They rely on visionary speeches (yawn), email reminders (delete), and expect mindsets to change automatically (dream on). 

Unsurprisingly, this approach often fails. So how can we do better? 

 

Continuous leadership engagement is the answer. 

Successful change requires more than a well-designed solution and systematic rollout. It demands leadership involvement from start to finish. Here's how to make it happen: 

  • Align Your Leadership Team - Ensure all leaders agree on their roles and responsibilities throughout the change process. This goes beyond nodding heads in meetings – it's about creating true alignment and commitment. 
  • Communicate a Compelling Vision - Leaders must articulate a personalized case for change to all stakeholders. This message should cascade through all levels of leadership, inspiring action at every level. 
  • Identify Critical Behaviors - Pinpoint the few key behaviors that will drive the most significant impact. Focus on actions that directly link to your desired outcomes. 
  • Reinforce and Celebrate Progress - Leaders must actively reinforce these critical behaviors, hold teams accountable for both behavioral changes and results, and celebrate wins along the way. 
  • Embed Change in Your Culture - Fine-tune your business management and HR systems to sustain new behaviors and results over the long term. 

 

What happens when leaders truly lead change rather than simply delegating it? 

Leaders who take the steps above seriously throughout a significant change can earn tangible results: 

  • Organization-wide alignment that sets everyone up for success;
  • Consistent messaging that inspires action at all levels; 
  • Real-time insights that drive lasting behavior change; 
  • Tools for monitoring both behavioral shifts and measurable outcomes; and 
  • A sustainable organizational culture that can withstand turnover. 

By following this approach, leaders can confidently guide their organizations through transformative change. They move beyond the "spaghetti test" to create deep ownership and drive sustainable results across the enterprise. 

Remember, effective change isn't about hoping ideas will stick – it's about leaders actively shaping the environment where new ideas can thrive and flourish. 

Posted in: Behavior, Leadership, Communicating with Teams, Change

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