Ever feel like you're running on empty? Like you've given 110% to everything and everyone, but somehow, it's still not enough?

Welcome to the club, fellow leaders. We've all been there, and let's face it—burnout is a real B. 

"There isn't a playbook for every challenge," says Tom Frosina, Operations Leader at TD Bank. 

Tom knows that leadership isn't about following a script. Instead, effective leaders must be able to adapt, innovate, and empower their teams to succeed.

As a leader, your days are jam-packed —meetings, emails, putting out fires, rinse and repeat.  

It's enough to make your head spin. With all the demands on your time, it can be tempting to skip over those daily check-ins with your team. But trust us, that would be a costly mistake. 

How well do you really know your team?

Beyond their job titles and performance metrics, what's the underlying story? The answer might surprise you. 

When was the last time your team left a meeting feeling genuinely inspired?  

If you're struggling to remember, you're not alone. In a world of endless emails and back-to-back video calls, truly effective leadership communication has become a rare skill. It's not about how many words you say, but how deeply they resonate. It's about turning strategy into action, and hesitation into momentum. 

Imagine a high-stakes business negotiation.

Your palms are sweaty, your mind racing. How you talk to yourself in that moment can dramatically impact the outcome. Research shows that the words we use internally can influence everything from decision-making to stress levels.

It was a perfect storm that threatened a large company’s entire Employee Experience (EX).

A major player in the technology sector, this company was facing a restructuring triggered by an acquisition. From the moment the deal was announced, employees knew layoffs were likely. 

EX is the sum total of all interactions employees have with people, processes, technologies, and their physical working environment.

Done properly, a mature and effective EX can boost engagement and productivity, as well as cut down on costly attrition. 

During Pride Month, we celebrate the diversity, resilience, and authenticity of the LGBTQIA+ community. It's a time to uplift their voices, lived experiences, and the ongoing journey toward true equality and inclusion. As allies, our role is to listen, learn, and take meaningful action in supporting the LGBTQIA+ community year-round.  

It was an honor to explore the story of Nainoa Thompson here, and we’re thrilled you’re following our series on what today’s leaders and workers can learn from AA and NHPI people whose work demonstrates a profound commitment to behaviors with a lasting positive impact.