Unlock Your Mental Potential This National Train Your Brain Day
We've all heard "use it or lose it" when it comes to physical fitness, but did you know your brain follows the same principle? Just as you train your muscles, you can train your brain.
The Billion-Dollar Question
In today's fast-paced business environment, organizational resilience isn't just a buzzword—it's a key driver of success. Consider this: companies with high organizational resilience outperform their peers by an average of 30% in long-term shareholder returns.
Ever feel like you're running on empty? Like you've given 110% to everything and everyone, but somehow, it's still not enough?
Welcome to the club, fellow leaders. We've all been there, and let's face it—burnout is a real B.
"There isn't a playbook for every challenge," says Tom Frosina, Operations Leader at TD Bank.
Tom knows that leadership isn't about following a script. Instead, effective leaders must be able to adapt, innovate, and empower their teams to succeed.
As a leader, your days are jam-packed —meetings, emails, putting out fires, rinse and repeat.
It's enough to make your head spin. With all the demands on your time, it can be tempting to skip over those daily check-ins with your team. But trust us, that would be a costly mistake.
What would happen if you applied some of the best and most modern practices for improving leadership performance in a sector that has traditionally shunned this kind of investment?
That was the question being asked by executives at TD Bank’s Retail Card Services, who oversee the call centers through their Merchant Solutions and Customer Service operation.
How well do you really know your team?
Beyond their job titles and performance metrics, what's the underlying story? The answer might surprise you.
When was the last time your team left a meeting feeling genuinely inspired?
If you're struggling to remember, you're not alone. In a world of endless emails and back-to-back video calls, truly effective leadership communication has become a rare skill. It's not about how many words you say, but how deeply they resonate. It's about turning strategy into action, and hesitation into momentum.
Imagine a high-stakes business negotiation.
Your palms are sweaty, your mind racing. How you talk to yourself in that moment can dramatically impact the outcome. Research shows that the words we use internally can influence everything from decision-making to stress levels.
It was a perfect storm that threatened a large company’s entire Employee Experience (EX).
A major player in the technology sector, this company was facing a restructuring triggered by an acquisition. From the moment the deal was announced, employees knew layoffs were likely.
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